How to add a new recipient/beneficiary

New recipients can be added in advance to your account or when you need to set up a new payment.

To add a new recipient in advance, click on the Recipients tab

The new window will appear. You can either add a new recipient by clicking on the green tab + Add new, or complete a csv format file for multiple recipients and then upload it. 

When you choose + Add new, you are required to insert new recipient details into the following form.

• Choose the Recipient type from Own account ( your account), Individual (a person you wish to pay), Business/Organisation (business or any organisation you wish to pay).
• Please note that all the fields marked with a red asterisk are compulsory to add a recipient. 
• All other information is also relevant for compliance purposes.  Please complete all fields if information is available. Bank Branch Code – If your recipient has provided additional information, ABA routing number (US), CNAPS (China), please insert it here. This will assist us in processing the payment efficiently & securely via the local payment network. 
• If your recipient has provided an IBAN, please enter the IBAN in BOTH the IBAN & Account Number fields.
•  Please note that if Compliance requires further information, we will reach out where required.

If you have many recipients, you can upload all your recipients by using the import from file option. Please click on the button 

Then, the new pop-up screen will appear. 

You can download a template file and populate it with all your recipient’s details. Once the details are inserted, save the file and upload it.